Please read through the thread and all the steps i followed are outlined. How many services has your car had at Mazda dealers before you purchased it?Samantha1973 wrote: ↑Tue Nov 12, 2024 4:58 pm I have the same issue - back seats hardly used, dropped seats to take some old carpet to the tip now the lefthand one will not retract at all (tried pulling it out and not stuck) and the rightside does but only so far and not all the way back - it is 2016 CX3 with not even 30K on the clock - not under warranty, and not been back to a main dealer since I bought it from an independent garage - spoke to Mazda local Dealership and they want £144 for a diagnostic test - absolutely scandalous when it is a safety issue - @Percy247 how on earth did you get them to sort it out in the end????
The first belt that was replaced, I did myself after buying a belt online for about £70. For the second belt I wanted to be sure that Mazda UK would pay before I commited.
When I rang Mazda UK, the guy I spoke to was almost certain that they would cover the replacement and the diagnostic fee. This is why I then contacted my local dealer (who have I used for about 8 services on two cars) and I guess I was prepared to pay the £114 diagnostic fee as a worst case scenario.
I assume Mazda just claims back the costs from the parts manufacturer. For the diagnostic check it helps to book a waiting appointment then you are waiting for 30 minutes or so and not hours!
